Are you an ambitious, competitive go-getter with a positive attitude? If so, Satmetrix is searching for you!

Headquartered in the San Francisco Bay Area, Satmetrix develops customer experience and intelligence solutions used by major brands and small businesses around the world to understand how customer experiences drive their business success. Already seen as an industry leader, Satmetrix is venturing ahead with powerful new tools for online surveying and social media analytics. We’re excited about the change we're driving in our industry with easy to use cloud-based software that brings the powerful Net Promoter® based solutions to a broad new global audience.

We are seeking energetic and motivated professionals to join our growing Human Resources team. Our HR Recruiting Coordinator will provide administrative and recruiting HR support under the supervision of senior members of the HR Team.  This candidate will maintain knowledge of all HR programs and an in-depth knowledge of assigned HR functional areas to provide excellent customer service to employees.

The ideal candidate will have the highest caliber organizational and customer services skills. S/He is a creative thinker with the ability to troubleshoot issues quickly and effectively. The successful candidate must have excellent interpersonal skills, possess excellent written and verbal communication skills with an ability to work well under pressure.  S/He will institute and adhere to best practices, be a strong team player as well as a proactive individual contributor.

Responsibilities:

• Support in-house and outside recruiters throughout the recruitment process to create a seamless and positive experience for candidates
• Will be asked to create job postings, schedule interviews on a global scale, update candidate status within applicant tracking system, and conduct timely follow-up with hiring managers.
• Enter and maintain all employee life-cycle changes through the HRIS, including, but not limited to new hires, terminations, compensation changes, leave of absences, structural organization changes such as department and supervisor changes, etc. 
• Manage applicable tracking spreadsheets (terminations, performance, new hires) to ensure all data is up-to-date and easily accessible to HR team
• Manage on-boarding process from point of offer through first day, including background checks, welcome emails, and new hire documentation
• Develop knowledge of company policies & procedures to effectively communicate guidelines when responding to daily employee inquiries 
• Manages new hires and termination process
• Build strong working relationship with HR members on a global scale 
• Maintains high level of professionalism
• Make our customers successful!

• Excellent technical skills, including HRIS systems, MicroSoft tools, Mac/PC
• Knowledge of state and federal labor laws including wage and hour issues

• Excellent customer service skills

• Excellent written and verbal communication skills

• Must be thorough and have excellent attention to detail

• Must have excellent organizational skills

• Operates with sense of urgency and comfortable working to meet time-sensitive deadlines

• Able to contribute new ideas and think creatively

• Able to communicate effectively with wide variety of employees

• Able to handle large volume of sensitive information without compromising employee or company confidentiality

• Able to always maintain the highest level of customer service

• Able to own and drive projects from planning through execution

• Ability to work in a fast-paced, entrepreneurial, results-oriented culture

• Previous experience with SaaS start-up preferred

• Strong collaboration acumen and ability to multi-task in a fast-paced, startup environment

Requirements:

• A minimum of 2 years Recruiting Coordinator and HR experience

• Excellent verbal and written communication skills

• BS degree in related field, or equivalent work experience

• MBA preferred

Satmetrix takes pride in developing and promoting talent as an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by applicable federal, state or local laws. By fostering a diverse business environment, Satmetrix welcomes opportunities to learn from each other, our customers, investors, suppliers, and business partners.