Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Key brands include Kenmore, Craftsman and DieHard. Sears and Kmart offer a broad range of apparel, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually.  

This position enhances the experience of our customers and drives sales by providing proactive support to customers, setting the sales floor to new plan-o-grams, maintaining merchandise standards, facilitating the efficient flow of merchandise from the staging area to the sales floor, ensuring the sales floor is Ready All Day and maintaining price integrity and inventory integrity. 

•Takes ownership for enhancing the customer experience.

•Partners with selling associates, sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, ring register, etc.).
•Understands website navigation and proactively leverages technology in order to facilitate the customer experience.
•Sets and maintains sales floor to national merchandising and presentation standards.
•Sets plan-o-grams, endcaps, bulk stacks, pad resets and typicals.
•Performs promotional ad setup and take down without error or omission.
•Performs accurate count updates and inventory adjustments.
•Prints, sorts and sets non-promotional, promotional and seasonal signing, including storewide and event signing, if the assigned Hardlines team is designated to perform this activity.
•Performs Fill Floor process, placing merchandise on the sales floor after Backroom Associates have brought items to the staging area.
•Performs Out of Stock process, creating pull list and subsequently placing merchandise on the sales floor after Backroom Associates have brought items to the staging area.
•Ensures maximum in-stock condition by actively stocking sales floor throughout the day with merchandise that has been pulled to the staging area by Backroom Associates.
•Adheres to merchandise protection standards.
•Fully optimizes credit, Protection Agreements, Merchandise Replacement Agreements and other miscellaneous income opportunities.
•Uses basic internet navigation to access and print information/reports.
•Performs other duties and projects as assigned.

All your information will be kept confidential according to EEO guidelines.

Sears is an EOE Minorities / Females / Protected Veterans / Disabled encouraged to apply

To be considered for this position, please apply at:

http://jobs.sears.com