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District Manager, Hardware - Cleveland, OH Market

Cleveland, OH

Company Description

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.

Our Sears Hometown and Hardware stores are designed to provide our customers with in-store and online access to a wide selection of national brands of home appliances, tools, lawn and garden equipment, sporting goods, consumer electronics and household goods, depending on the particular store.

Our Sears Outlet stores are designed to provide our customers with in-store and online access to new, one-of-a-kind, out-of-carton, discontinued, obsolete, used, reconditioned, overstocked and scratched and dented products across a broad assortment of merchandise categories, including home appliances, lawn and garden equipment, apparel, mattresses, sporting goods, tools, and consumer electronics at prices that are significantly lower than manufacturers’ suggested retail prices.

Job Description

This position will be responsible for stores in the Cleveland Market. The District Sales Manager is responsible for achieving (P&L) financial performance of their assigned district. This includes merchandise sales, margins, credit, Protection Agreements (PA's), expense management and achievement of planned cost recovery. In addition to planned financial results, they are accountable for the delivery of customer satisfaction, associate morale and team productivity. Supports, coaches and develops managers, creating an environment where associates can be successful. Attracts, hires and on-boards top talent for store management staff. Builds a strong bench of talent and strive to develop people for internal promotion. Ensures that all initiatives and processes are in full compliance with applicable laws, regulations and company policies. Creates a selling culture that will meet/exceed clients' sales plans. Drives & monitors store level margin drivers, e.g., solution selling, accessory attachment rate, inactive inventory, price change execution and POS reductions. Achieves all miscellaneous income plans, e.g., protection agreements, new account generation. Achieves controllable cost plans and identify and communicate continuous improvement opportunities. Optimizes Credit (e.g., share, AccountCare, new accounts) and other Miscellaneous Income opportunities (e.g., service contracts, Installation, Gift Card, Home Service Leads) within the store. Monitors and reacts to profitable revenue opportunities within the store. Represents Sears Appliance and Hardware Stores to businesses within the local market. Communicates opportunities and solutions that will allow clients to meet/exceed profit plans.

Multi-line store management is required.Minimum of five (5) years' experience managing a multi-unit retailer or equivalent industry experience. Strong leadership and organizational skills. Ability to analyze information, identify root causes and develop/implement approved solutions. Effective oral and written communication skills necessary to communicate with all levels of internal and external team members and customers. Microsoft Office computer skills including Word, Excel and Outlook. Ability to form strong partnerships across reporting relationships. Knowledge of financial operations and processes. Analytical skills to diagnose root cause of deficiencies.

Qualifications

Preferred Skills:
Previous experience managing remote teams is preferred.
Experience selecting, assessing, coaching and developing managers, preferably in retail

Education: Bachelor's Level Degree preferred
Years of Related Experience: 5 years minimum
Driver's License Required: Yes
Travel Requirement: 75%

Additional Information

All your information will be kept confidential according to EEO guidelines.