- St. Charles, MO
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Our Sears Hometown and Hardware stores are designed to provide our customers with in-store and online access to a wide selection of national brands of home appliances, tools, lawn and garden equipment, sporting goods, consumer electronics and household goods, depending on the particular store.
Our Sears Outlet stores are designed to provide our customers with in-store and online access to new, one-of-a-kind, out-of-carton, discontinued, obsolete, used, reconditioned, overstocked and scratched and dented products across a broad assortment of merchandise categories, including home appliances, lawn and garden equipment, apparel, mattresses, sporting goods, tools, and consumer electronics at prices that are significantly lower than manufacturers’ suggested retail prices.
Drives revenue growth by using selling and customer service skills and abilities. This includes completing sales through ringing of sales through our point-of-sale systems.
Execute operational and selling processes and ensure sales performance standards are met (e.g.use of Discovery Guide and other selling tools to sell product and offer credit products, installation where appropriate, protection agreements, etc.).
Maintains knowledge of products; provide appropriate matching of features and benefits of these products to meet the customer's needs.
Optimizes miscellaneous income opportunities (e.g. credit: rapid credit, AccountCare; protection agreements, installation, gift cards, etc.).
Maintains merchandising standards and ready all day standards within assigned departments.
Follows the established elements of the HAS Culture.
Assists with the ad setup/take down process.
Assists with merchandises preparation, setup and signing.
Processes customer payments.
Makes and serves coffee and cookies to customers when necessary.
Assists in handling customer issues after the sale.