Solutions Architect, Professional Services

  • Full-time

Company Description

Showpad is the leading Sales Acceleration platform. We help sales to be more productive and marketing to have insights in sales interactions. We are a fast-growing, mobile first, SaaS company with offices in Ghent (Belgium), San Francisco (CA) and Portland (OR). More than 500 businesses worldwide use our technology to accelerate their sales.

Our company has been nominated as Most Promising Company of the Year 2014!

Job Description

As a Showpad Solutions Architect, you will have the responsibility of helping out a wide range of customers worldwide, from SME’s to large multinationals. Identifying the problem, narrowing down the possible causes, and resolving product issues, pursuing “inbox zero”. You will also be the one who will assist our customers in making their Showpad project a success from the start via consultancy and training.

Showpad is a fast growing company and there is lot of opportunity to work with a broad range of modern technologies and nice people. You will work closely with the development team on providing fixes, and represent customers during product meetings, echoing their feedback.

There will also be opportunties to work on development or documentation projects if desired.

Qualifications

What we are looking for:

• Excellent written and verbal communications skills, both in English & Dutch
• You feel comfortable communicating with customers
• You’re driven by customer satisfaction
• Technical background, with a Bachelor’s Degree in Computer Science or equivalent experience
• Good knowledge of the workings of the internet, networks and web applications
• Keen interest in mobile applications
• Excellent phone/email manner

Nice Extras:

• Knowledge of front-end web application development (HTML, CSS, Javascript)
• Experience with a variety of media assets and file formats (preferably in a support setting)

Additional Information

What we offer:

  • A versatile full-time job in the beautiful center of Gent
  • A competitive salary with extra benefits
  • The opportunity to work for an exciting start-up conquering the world
  • A stimulating working environment, bright offices
  • Nice and passionate colleagues
  • Flexible hours
  • Endless supply of delicious fresh fruit and excellent coffee
  • Regular and fun team activities