We are a fast-growing SaaS company with offices in San Francisco, London, and Ghent (Belgium). We are helping sales and marketing teams become ultra successful and our customers love us for it. You can learn more about our products at http://www.showpad.com.

Here are a few things that make Showpad a great place to work:

• We are a fun, growing startup
• We have over 600 customers. We're growing exponentially and received Series B investment last year to help turbo-charge our growth.
• Our customers love us (and we love them!). Almost 100% of our customers renew every year.
• Our founders are awesome. This is the second successful company they’ve started together.

Our customers are the lifeblood of our business. The growing Customer Success team at Showpad exists to deliver value and support that’s so good that our customers can’t help but tell their friends. Since the number of customers is growing fast and we want to keep them all happy and successful, we are looking for the best Customer Success Coaches that ever lived. Does that sound like you?

What you’ll accomplish at Showpad:

• You’ll deliver awesome, personal support to your own portfolio of Showpad customers, helping them to resolve issues and be successful with our product.

• You’ll work with the team to make sure that our customers’ voices are being heard in the business and product decisions that we make 

• You’ll give demos to customers to help them better understand and use Showpad’s powerful (new) features and make sure to get the most value out of Showpad

• You’ll help our developers prioritize bugs and product improvements to keep customers happy

• You are an upbeat person who can make a customer smile, even from behind a computer.

• You have excellent software and internet technology skills. Learning new technologies and better ways of working is your passion.

• You are a team player, excited about working in a small, agile team. Taking responsibility and taking care of your colleagues is in your nature. 

• You are a strong, concise writer and speaker that can explain things clearly in English and preferably one other European language (German, French,…)

• You’ve downloaded a Free Trial of Showpad and browsed our website, so you know what kind of company Showpad is and what we do.

* You have 2 years of experience in a customer-facing role like sales, account management or customer success

• You want to be part of a top team of ‘A-players’ who feel closely connected to our ‘Showings’, the values that define the way we work together:   

• Be humble - We value team success over personal win
  
  
• Keep it simple - We focus on minimizing complexity
  
  
• Take ownership - We always go the extra mile and take pride in the work we do
  
  
• Embrace transparency - We communicate in a transparent, open and respectful way
  
  
• Aim for maximum impact - We accomplish amazing work and take smart risks
  
  
• Give to grow - We continuously grow ourselves and to help others to keep growing
  
  
• Be passionate - We are passionate about our team, our product, our customers and life

GET EXCITED. Because you're about to have a huge impact. Showpad is growing fast and we're having a great time working together doing it! We're a fun, friendly, passionate bunch, and we’re looking for more smiling faces to come join us!