Director of User Experience

  • New York, NY
  • Full-time

Company Description

Signpost is making it easy for small businesses to manage their online presence, convert interested consumers and remarket existing customers. Our cloud-based marketing platform automates the myriad of tasks required to effectively market a small business online, freeing owners to focus on what they do best.

We’re backed by some of the smartest investors out there (Spark Capital, Google Ventures, OpenView) and our business is taking off. We need talented, passionate and disciplined leaders who are looking for a challenge worthy of them at a place where they can learn, grow, and have real ownership.

Job Description

OPPORTUNITY:

We need talented, passionate and disciplined builders who are looking for a challenge worthy of them, at a place where they can learn, grow, and have real ownership.

RESPONSIBILITIES:

  • You will be a Product owner - systematically decide what product innovations will be of most value to our customers, write detailed requirements and wireframes, take our ideas down to the details of execution.

  • Responsible for making the right judgement calls with engineering - what tradeoffs to make to get to a Minimal Viable Product, and then how to transition from MVP to high quality.

  • Own the user experience from beginning to end, fluency in front end web engineering and design is a big plus.

  • Responsible for interviewing our customers, be in tune with our customers, know our customers and be a fierce customer advocate.

  • You will be analytical and measure everything - always deciding relevant metrics, and telling us what data will drive our decisions.

  • You will design and know how to manage designers.

  • You will work with a world class engineering team that likes to challenge each other.

  • Confidently making decisions, accountable for the results, and humble enough to quickly change direction.

  • You will make our big product ideas more Minimal, and our incomplete product ideas more viable.

Qualifications

  • Technical degree and/or UX/UI/HCI degree.

  • Strong analytical thinking and problem-solving skills, with an emphasis on results and respect for resources.

  • Comfort with iterative design process: soliciting and vetting feedback, testing hypotheses, and shipping quickly.

  • 2-5 years of software, product management or product design experience in an online or SaaS product.

  • You can talk the technical, triage bugs, build roadmaps and bucket features into releases and are fluent enough in web technologies to have productive meetings with the engineering team.

  • You are a problem-solver and can make the transition from interviewing product users to producing solid product improvements.

  • You've convinced at least one other person to undergo a project or make a change based on a presentation you put together.

  • You like breaking things and brainstorming solutions.

  • MUST have UI work to share i.e. - online portfolio, dribbble account, etc.

  • MUST have process work to share (sketches, diagrams, photos of whiteboards, etc).

  • MUST have experience using project management tools and ticket tracking.


WE OFFER:

  • An early stage company experiencing tremendous, sustained growth across 40 US metro markets.

  • A base salary, a competitive bonus structure, incredible benefits and Series-B equity.

  • A new laptop, coffee, soda, endless snacks, Wednesday breakfast, a kegerator filled with your choice of beer, a ping pong table, an award winning soccer team, a slightly below average bowling team, and a ruthless kickball team.

Additional Information

All your information will be kept confidential according to EEO guidelines.