HR Director

  • Full-time

Company Description

Since being founded in 2010, SinglePlatform has been helping local businesses get new customers by enabling them to publish their most important information everywhere consumers are making decisions online. Tens of thousands of businesses rely on SinglePlatform everyday to showcase and update their menus, products, and services on the web's most popular sites and apps, all from one place. 

After being named one of the most promising startups in America, SinglePlatform was acquired and joined the Constant Contact family in June 2012. We were named to the Crain's NY Business List of Best Places to Work for 2013.

Why Work At SinglePlatform:

Too many reasons to list, but let's start with five:

  1. Awesome leadership: work for people you believe in, who believe in you.
  2. We're a meritocracy: this is a place where you will be recognized for your achievements. We're are growing quickly, and anyone who comes in now will have a direct and measurable impact on the organization. 
  3. We have vision: this is a small team that really enjoys working together and is committed to the vision of changing how local businesses present themselves online.
  4. You will get training and autonomy: we give you the tools and the framework, and you can synthesize it whichever way makes you the most successful.
  5. It's FUN!!: We're exciting, fast paced, fun, AND located in the middle of it all -- in the financial district in NYC.

Job Description

Working in a collaborative partnership with the corporate HR department, the Director of HR & Administration is responsible for driving people strategy paying particular attention to creating and supporting a culture of being a great place to work. This individual will set strategic human resources direction and provide insight and perspective into our growth and expansion while also directing and coordinating our ‘back office’ administrative function and activities. The ideal individual is a well-seasoned HR Business Partner with the confidence and ability to integrate best practices and coach and mentor individuals from executive to front-line. The role requires a true leader who can also roll up their sleeves and get things done.  This Director will lead and guide the SinglePlatform HR, IT, Office Services and Facilities as well as serve as a participating member of the site’s senior leadership team.

Responsibilities:

  • Develop a thorough understanding of the business organizational needs and future direction in order to successfully help all parties and groups meet their individual and collective business goals
  • Drive the people strategy at the location in alignment with Constant Contact practices, values and strategies
  • Serve as a change agent as the office moves to tight alignment with Constant Contact across all functions
  • Partner with managers to identify the talent gaps and development needs of the business unit, its managers, key individuals, and people in key positions. Help managers identify and support learning activities and initiatives to grow leadership at all levels
  • Perform as confident resource to managers on employee relations issues and partner with them to ensure that they are leading and managing the SinglePlatform-Constant Contact way
  • Ensure HR practices and programs are rolled out at the local level, including performance management, merit planning, open enrollment and the like
  • Actively participate as a key executive in matters that span functional areas that require tight alignment and consistency for equity and fairness as well as for simplicity and efficiency
  • Provide data analysis, metrics, and tools that demonstrate progress toward achieving key milestones and to help drive strategy
  • Provide expert guidance and direction to management team and employees on sensitive human resource related matters
  • Make certain that all administrative systems and processes are highly scalable, reliable, finely tuned and well delivered with an aim toward pro-action rather than reaction
  • Communicate and ensure compliance and consistency with Company practices and policies
  • Effectively interface with all levels of the organization to coordinate and oversee all of the people-related activities in the SinglePlatform office
  • Work proactively with headquarters’ IT and Facilities teams to ensure the right level of infrastructure support is provided at the right time

Qualifications

  • At least 10 years professional business experience with at least 5 years in HR generalist / management roles
  • Strong experience with all of the basic HR functions, including recruiting, compensation and legal compliance
  • Some experience with remote office operations and administrative services role preferred
  • PHR or SPHR certification preferred
  • Experience with simultaneously managing a multi-discipline groups with conflicting / competing priorities
  • Skillful at leading and influencing organizational effectiveness and efficiency
  • Change agent, action-oriented leader, strong project and/or program management skills
  • Culture-focused with a strong people orientation
  • Significant experience with organizational design and alignment programs
  • Proven experience in building, leading and supporting people development programs
  • Track record in developing systems and work streams that result in and procedural efficiencies
  • Low need for burdensome process; proven abilities to fend off bureaucracy and keep things simple
  • Cross functional and collaborative communicator with the ability to influence and drive operational efficiencies and a spirit of teamwork, collaboration and cooperation
  • Demonstrated ability to successfully communicate, both verbally and in writing, including the ability to make impactful presentations and facilitate meetings as needed.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.