SkyBell was founded with the mission to improve our everyday lives by creating simple and useful products for the smart home, starting with the front door. We want to empower homeowners with more convenience, control, safety and connection. We deliver elegant, easy to use devices of the highest quality.

SkyBell is a WiFi doorbell that allows you to see, hear, and speak to the person at your door from anywhere in the world right from your smartphone. 

Part-time office clerk – data dntry – RMA process job at SkyBell

As an extension of our customer service department and shipping function, your organization skills will be relied upon to help ensure customer satisfaction by facilitating timely product returns. 

Below are examples of what your daily routine may include: 

• Your keen attention to detail will enable you to efficiently retrieve information and maintain accurate records through frequent and timely data entry throughout the entire product return process
• Computer savviness will come in handy as you review return merchandise authorization forms (RMA) to record each transaction and tracking number on an Excel spreadsheet using Google docs functionality 
• Upon data entry completion of customer name, address and RMA reference number into stamps.com online program, you will use MS Outlook email or WebMail exchange to finalize the RMA steps by creating a PDF format shipping label to be emailed to each customer 
• Flexibility and a teamwork focus along with critical thinking and problem-solving abilities will help you learn quickly and pitch in on occasion to aid fellow coworkers with additional customer service tasks
• Your comfort working at a fast pace will be beneficial in our active environment where your time will be spent up and about, combined with computer related, desk based clerical responsibilities as you interface with accounting, customer service, shipping and operations colleagues 

NOTE: the above is a general framework for the position and not a complete list of accountabilities of this role. In other words, as a small and busy start-up involved with innovative technology, we have extra hats that you might be able to try on from time to time.

Our office operating hours are between 8:30-5:00 PM Monday through Friday. In this part-time role of approximately 20-30 hours per week, there may be flexibility for a preference of morning, mid-day or afternoon shifts* 

Pay rate: $12.00 per hour

If this looks like a nice fit for your qualifications, please share with us in your application materials specific details about your knowledge, skills and abilities in the following areas:

• Solid work ethic and ability to collaborate well and proactively communicate in a team setting 
• Competent working with MS Office Suite – specifically Word, Excel and Outlook
• Creating and/or printing to PDF file formatted documents
• Familiarity with Google docs and online file storage and sharing features
• Internet proficiency including using shipping label tools such as stamps.com or similar applications
• General office clerical, administrative and customer service skills  
• Professional business communication skills demonstrating ability to produce written work free of grammatical errors, typos or misspellings 

*Initially this position will be classified as part-time, temporary with the potential for eventual temporary to regular hire conversion and up to a full-time 40 hour/week schedule.

READY TO APPLY? 

Please make sure you have thoroughly read and completely understand the above expectations prior to applying. All applications are reviewed by a REAL person representing our hiring team. The information listed is intended to help you see what we'd like to see! 

Thank-you in advance for considering employment opportunities at SkyBell 

Our office is located in Orange County, CA near the Irvine Spectrum area. At this time we are not able to consider applicants outside of a reasonable commuting distance to our facility. 

In accordance with USCIS form I-9, upon beginning employment newly hired employees must present acceptable documents that establish both identity and employment authorization. 

Find more information about SkyBell here: http://www.skybell.com 

KEY WORDS: 

Data Entry

RMA process

Computer literate 

Google doc

MS Office 

Written communication skills

Part-time job

Irvine, CA 92618 

Orange County, California

SkyBell