IMPORTANT: No Recruiters and No Phone Calls. 

Since 2002, Socious has provided social community software to large and mid-sized businesses, user groups, and associations. The Socious platform keeps over 1 million customers engaged for many of the world’s top companies and membership organizations.

Socious also provides services to its clients, including membership management, event management, and online community management.

Located in the Mesa/Gilbert area of Phoenix’s East Valley, Socious was recently named a Best Place to Work by the Phoenix Business Journal. Socious’s senior management places a premium on creating a healthy and evolving business culture. From professional development and casual dress to massages and Friday afternoon movies, Socious employees enjoy a significant amount of perks and professional freedom.

Learn more about Socious, its customers, and its culture here: http://socious.com/about-us/

This is a great opportunity to work for a small company and make a big impact! The Socious software includes numerous proprietary tools used to run private, web-based client communities for large associations and organizations. As a Client Manager, you will work directly with our clients to provide training, education, and maintenance for their sites. Client managers regularly help in design, troubleshooting, and enhancing sites for our clients. In addition, you will be actively involved in working with our product development and sales teams to help propel our software forward.

Local candidates are preferred (no relocation assistance is provided). We are looking for a highly motivated individual with enthusiasm, an outstanding work ethic, and the desire to learn and grow with our organization.

Requirements:

• Experience in web design/website development using CSS and W3C standards. Bootstrap and responsive design experience a plus.
  
• Knowledge of Photoshop, Illustrator and other industry-standard design tools as well as design principles, trends, and typography.
• Strong problem-solving skills
• Highly motivated, with a strong desire to learn new skills
• Strong verbal and written communication skills with an ability to express complex technical concepts in lay terms.
• Ability to interface confidently and professionally with customers of various skill sets
• Strong organizational and project coordination skills
• Ability to work independently while juggling multiple projects on a deadline
• Experience in training a general audience on technical, web-based tools
• Proficient in Microsoft Office Suite

Additional Desirable Qualifications:

• Four-year accredited Bachelor's degree in design, IT, software, or related field
• Ability to create documentation for repeatable processes and projects
• Copywriting experience
• Experience with video and web-based, video-delivery mechanisms
• Experience with web-based content posting tools
• Familiarity with social media and social-networking applications

Benefits:

• Socious covers the full cost of an employee's health and dental insurance.  Additional dependents and family coverage optional and at cost to employee.
• Employees are eligible to participate in our 401k plan immediately.  Socious will match contributions at a rate of 100% of the first 3% of salary and 50% of the next 2% of salary.  All matching is vested immediately.
• Employees accrue 8 hours of time off per month (12 days per year).  This time may be used for either sick days or vacation.  At any time an employee may borrow up to 40 hours of future accruable paid time off.  Socious observes 9 paid holidays each year (New Year’s Eve and Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Thursday and Friday, and Christmas Eve and Day).

All your information will be kept confidential according to EEO guidelines