Staff Software Engineer, Merchant Experience

  • Full-time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The Merchant Experience team’s mission is to create a thriving network of active merchants that is easily accessible to consumers, making Cash App & Afterpay the most loved way to pay. Our team’s focus is to lay the foundations to both support and grow our active merchant count at scale globally. 

As a senior Software Engineer for the Merchant Experience team at Cash App, you will:

  • Design, build and support merchant-facing platforms that are user-friendly and empower merchants to grow their business with Cash App. 
  • Evolve our architecture to scale with growth in customers and developers, working across large monolith codebases and microservices
  • Maintain a high quality bar for our overall infrastructure by ensuring we have the right visibility into tracing, metrics, logging, and alerting
  • Creatively solve challenging technical problems at scale
  • Collaborate with product management and design to lead the development of new, high-impact experiences and help define the roadmap
  • Mentor, lead, and support your colleagues to grow the team
  • Participate in a 24/7 on-call rotation to provide support for our services

Qualifications

You have:

  • 8+ years of software development or equivalent experience 
  • 2+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar
  • The ability to design and build creative solutions to complex problems
  • Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them
  • A strong track record in helping other engineers grow
  • Willingness to learn and apply new methodologies and techniques as required
  • Bachelors’ degree in Computer Science or relevant field
  • Great communication skills, able to discuss engineering issues and trade-offs without hesitation.
  • Must be based in PST due to working with our team in Australia

Technologies we use and teach:

  • Kotlin, Java and JavaScript/Typescript (React/Redux)
  • Buildkite, Kubernetes, Datadog 
  • Amazon Web Services
  • HTTP, JSON, gRPC, Protocol Buffers
  • Kafka, event-driven architecture, microservices 

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $198,000 - USD $297,000
Zone B: USD $188,100 - USD $282,100
Zone C: USD $178,200 - USD $267,400
Zone D: USD $168,300 - USD $252,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

 

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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