Operations & Strategy Manager

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We started with a simple idea - that everyone should be able to accept credit cards - and we’ve been rethinking buying and selling ever since. For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back. Buying and selling sound like simple things - and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

The Operations & Strategy Manager for the UK is responsible for targeted projects to ensure the successful launch of Square in the UK and its continued growth. The role acts as a lynchpin between different internal functions for Square working within the Business team and across Product, Finance, Hardware and Legal. The role is project based - some functions will be ongoing whilst other work (notable strategy projects) will take place for a specific amount of time before others are added based on business requirement.

You will: 

  • Provide requisite data analytics across multiple aspects of the UK business

  • Review appropriate localisation standards for all consumer facing UK materials on an ongoing basis

  • Work with product team to ensure consistent high performance of Square sign up process

  • Aide in the management of key external relationships, including with regulators

  • Determine hardware strategy for the UK market

  • Drive customer insights work for the UK market

Qualifications

You have: 

  • Degree from a top-tier university

  • Strong knowledge and past experience working with financial regulators in the UK

  • Previous work experience in the fintech industry with clear knowledge of sign up processes used by multiple firms

  • Strong experience finding and analyzing data to drive insights

  • Strategic thinking, problem solving, and logical structuring skills

  • Excellent verbal and written communication skills

  • A high level of organisation and a detail-oriented mindset

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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