We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

The Asset Manager, Creative Ops is a cross-functional role that includes asset management and project management responsibilities. This role involves ingesting, documenting, organizing, and maintaining assets in the DAM, our cross-functional digital asset management platform used by a variety of internal teams. Additionally, the role will also define and document additional asset platforms, workflows, and processes that streamline creative team functions while keeping us organized and efficient.

Responsibilities

Global Asset Management (80%) - Managing processes and tools related to collecting, curating, cataloging, retrieval, and socialization of digital content

• Create consistent archiving processes for all creative department output. Includes ingestion, annotation, metadata, cataloging, storage, retrieval and distribution of global digital assets

• Obtain final asset approvals from necessary stakeholders and communicate to all internal and external partners when delivering

• QA assets prior to placement, ensure localization considerations have been made, and consult/communicate and document usage and licensing rights

• Receive and review new asset requests, make recommendations, manage retrieval and delivery and consult on alternative solutions

• Manage global usage rights across all disciplines; auditing, decommissioning, and gathering insights about content gaps

• Manage DAM user administration, including DAM vendor relationship management and training team on proper usage and best practices

• Develop and execute effective and targeted content socialization and reporting processes; collaborating with our channel partners to drive more comprehensive integration of content throughout internal and external marketing channels

• Align asset ingestion process, organization and maintenance of internal creative file systems in parallel to Square’s DAM

Project Management / Traffic (20%)

• Partner with Creative Operations Lead regarding project request process, prioritization, organizing kickoffs, confirming approvals and budget, and coordinating discipline-team implementation for cross-functional projects

• Identify patterns amongst requests and align stakeholder needs to consolidate project request, resources, streamline efforts and final deliverables

• Regularly meet with partners to gather insights and identify needs in advance, enabling creative teams to produce content with long-term value

• Manage special assignments, which can include discipline-specific request coordination, integrated project management, and research assignments

Requirements

• Must have experience coordinating large studio teams, and working directly with Designers, Copywriters, Creative Directors, Project Managers and Production Teams

• Adept at building collaborative partnerships across teams

• Excellent communication, problem solving, and analytical skills

• Ability to work effectively as a leader or member of a cross-functional team

• Familiarity with enterprise digital asset management software

• Ability to design/extend cataloging taxonomy and define content policies

• In-depth knowledge of file formats (print, digital, video) and media usage rights terminology

• Familiarity with licensing agreements, talent contracts, and rights-management in the advertising, film, and music industries

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.