Software Engineering Program Manager

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The ideal Software EPM candidate will have a proven track record of planning and executing complex programs. They will understand the who, what, and how of system development. They will be expected to orchestrate and execute a firmware/software development schedule.

Qualifications

You Will:

  • Create and maintain a realistic software development schedule for a complex consumer electronics payment product.

  • Work closely with the Hardware Engineering Program Manager and Product Manager to coordinate critical cross-functional work and convergence dates.

  • Continuously track and prioritize defects, relative to ongoing feature development.

  • Identify the key technical risk areas and develop actionable mitigation strategies.

  • Communicate key developments, updates, and problems to teams (both technical and non-technical) in other disciplines.

  • Grasp complex technical topics and abstract key issues and risks into an actionable form.

  • Discern and implement process improvements that facilitate self-organization and enable our engineers to do their best work.


You Have:

  • Technical knowledge of firmware and embedded systems, ideally focused on consumer products.

  • An understanding of common challenges in embedded systems, including the cross-functional development of custom hardware.

  • The ability to understand and deal well with rapid development cycles; and to remain flexible in the face of uncertainty.

  • Excellent communication, organizational and leadership skills; ability to inspire team members.

  • Self motivation and a proactive attitude with demonstrated creative and critical thinking capabilities.

  • Extended experience in agile project management.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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