We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

The Product Marketing Manager ensures that the right customers are getting the right message, through the right channels, at the right time, and represents the customer’s voice in product strategy discussions and decisions. The ultimate goal is to make sure we are building the right products and to drive growth and usage of the various products within the overall portfolio.

We are looking for a creative, results-oriented, data-driven leader to join Square as a Product Marketing Manager working with Square Capital, Square’s lending group. The ideal candidate will have a solid understanding of product strategy, branding, and marketing (paid and unpaid), and have a track record of strong cross-functional coordination. They should also posses exceptional analytical and communication skills.

You will:

• Identify and segment target customers, their pain points and needs through qualitative and quantitative research, and solutions to meet those needs

• Develop use cases for new products that will inform overall marketing strategy

• Work closely with product managers, engineers, and the entire Capital team to develop new products and enhance existing products, ensuring that the voice of the customer is always represented

• Develop product positioning, value propositions, and key messaging to be used in product development and marketing campaigns throughout the customer journey

• Drive the go-to-market plan and post-launch marketing programs with marketing channel managers, account managers, and sales

• Collaborate with copy and design teams to develop marketing creatives

• Track campaign performance and optimize through continuous testing

• Review competitor products and marketing, and drive ongoing differentiation

• Ensure all marketing materials undergo appropriate legal and compliance review

• Support cross-functional marketing team initiatives

You have:

• A BA/BS degree; MBA a plus

• 5+ years professional experience

• 3+ years working in a product marketing capacity - ie partner closely with product management and/or engineering to represent market requirements, and with channel managers to support product launches and ongoing campaign optimization. Alternatively, 3+ years experience working in product management for a marketing-related product.

• Previous background in B2B or B2C marketing, preferably with exposure to both small and large businesses

• Strong quantitative ability, and excellent written and oral communication skills

• Comfort in a face-paced, entrepreneurial, start-up environment

• Prior experience in fintech, lending, or financial services a plus. Experience working in a highly-regulated industry requiring legal and compliance reviews also a plus.

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.