Logistics Program Manager

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Hardware Operations team at Square is responsible for the manufacturing, procurement, testing, and supply chain management of all products available to customers globally.

As a Logistics Program Manager, you will manage all international inbound and outbound transportation for Square’s hardware and marketing collateral for. This will require a mix of strategic planning and tactical problem solving.You will work across various internal groups to ensure all transportation requests are met and optimized for cost and service. You possess the ability to manage multiple vendors and negotiate contracts, and have a passion for optimizing supply chain through analytical research and known best practices. You are driven to find improvements in service and cost through creative problem solving.

Qualifications

You Will:

● Work with the Logistics team to help develop our International Strategy

● Become a subject matter expert in logistical systems and/or operations

● Execute on strategies driven by cost analysis, resource planning, and operational capacity

● Drive continuous improvement in regards to cost and transit times

● Proactively monitor shipment statuses and follow up on issues requiring intervention, including delays, damages, losses, and overall shipping partner performance

● Work closely with accounting to ensure that all freight related costs are accurate and updates are communicated in a timely fashion.

● Maintain vendor relationships with our transportation providers and negotiate pricing and service requirements

● Manage claims process with timely claims filing and communication with insurance broker

● Consolidate data from multiple data sources and generate weekly metrics and daily reports to support business needs.

● Design potential alternate routing plans as part of expense savings opportunities.


You Have:

● BS/MS or PhD in Logistics, Supply Chain or related discipline

● Project management experience

● Creativity in developing actionable analysis and recommendations

● Comfortable working across multiple disciplines and departments

● Ability to succeed in a fast paced, collaborative, start­up environment

● Excellent computer skills using Microsoft Office suite

● Ability to query in mySql, Hive, or Vertica a plus

● Previous experience and track record in building and managing complex international supply chains

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Privacy Policy