We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

As a Lead within the Partnerships Team’s Partner Management group, you’ll lead our relationships with key strategic partners to drive Square’s Platform growth story. You will be responsible for strengthening and growing existing high-level client relationships, identifying new business opportunities and improving operations within the Partner Management division across Square. 

You will hire and manage a team of Partner Managers who work across a variety of companies that integrate into the Square commerce ecosystem. This role will allow you to own a key segment of partner relationships at Square. You will be expected to own and drive their overall partner success including launch, growth and revenue.

You will:

• Be responsible for all aspects of your partners’ growth: prioritization of business, strategic and financial assessment, structuring and negotiation of new projects, and ongoing partner management

• Oversee multiple large, strategic accounts and the teams managing those accounts

• Guide, build, maintain and execute key account plans

• Help identify gaps in services and works with leadership to find creative solutions

• Work closely with the engineering and product teams to help ensure Square’s technology meets and exceeds partner expectations

• Coordinate with operations and other internal teams to roll out ideal processes across the organization

• Partner with Sales, Product, Engineering and Legal teams to help guide product innovation and partner growth.

• Conduct analysis on the state of partnerships and partner success. You are analytical.

• Maintain direct and active relationships with partners, including proactively resolving business and technical issues and serving as an internal advocate.

• Be accountable for success metrics and partner growth

You have:

• 10+ years experience primarily in partner management and/or business development. Experience within the Management Consulting or Banking areas are helpful but not a prerequisite.
  

• A BA/BS degree

• An ability to be assertive, resilient and persuasive

• Experience presenting to large and diverse audiences

• Analytical expertise with the ability to assess business opportunities. Consulting or technical background a plus

• Experience working with technical teams

• An ability to succeed in a collaborative, fast-paced environment

• An ability to work autonomously with a high degree of motivation to go above and beyond the task at hand

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.