Senior Design Director

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. And make it easier for customers to shop and pay at their favorite businesses. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

We are seeking a Senior Design Director to join our team in San Francisco, to help dream, define, and deploy the new generation of Seller tools across Square’s core product line. Design is very important at Square. This is a senior, director-level position that will manage and mentor members of the product design team, hire to grow the team, engage with discipline partners across the company, and most importantly be responsible for holding the highest bar for design quality. The Senior Design Director is a strategic thinker who understands the impact that design has on Square's business, has a proven track record in building strong partnerships across organizations, and is able to clearly articulate his/her vision to designers and executives alike. 

Our ideal candidate is driven by strong instincts and has the ability to turn complex problems into elegant, intuitive solutions. They understand that design at Square doesn't stop at the user interface, but extends to the end-to-end experience of people interacting with our products in retails stores, restaurants, and anywhere commerce happens.

Along with your resume, please submit a link to your portfolio.

You will:

  • Provide leadership, direction, and mentorship to members of the Product Design organization

  • Work with interdisciplinary teams to define the product design vision and resources needed for new and existing products

  • Present and articulate concepts to senior management and executives

  • Execute strategic work consistent and in support of extending awareness around Square's Brand

  • Be responsible for the oversight, conception, and execution of design direction on key initiatives

Qualifications

You have:
  • 7+ years of experience managing a design team, in addition to hands-on experience turning complex problems into simple and engaging customer experiences for the web, iPad, iPhone, and Android

  • Experience working with senior leadership and multi-disciplinary teams in fast moving environments

  • An ability to solve problems conceptually in collaboration with the broader team, including engineers, product managers, and data analysts

  • Solid knowledge of the requirements of the creative process including typical time and resources needed to produce quality work on time with efficiency, and to specification

  • Experience conducting customer research ranging from insight protocols to usability tests

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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