We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Square is seeking a highly motivated Legal Operations Manager to join our legal organization.

You will:

• Help design and manage the strategy for the Legal Ops team, including annual goals, objectives, key results, and other metrics

• Implement and manage Legal team metrics, benchmarking, and reporting

• Manage Legal vendors (outside counsel and vendors) to optimize efficiency and reduce spend, while ensuring quality in services

• Develop, implement, and manage vendor cost reduction strategies, including fee arrangement negotiations, onboarding and offboarding, payment processes, and governance of billing guidelines

• Manage Legal vendor diversity efforts, reflecting Square's principles of nondiscrimination and inclusion

• Advise on the Legal team’s budget planning, including partnering with the Finance team to monitor budget constraints and actual performance against budgets and forecasts, identify spending trends, potential cost savings, and efficiency opportunities

• Help develop a technology roadmap and manage Legal technology initiatives such as e-billing and matter management, contracts management system, e-signature, compliance management, and other internal resources

• Liaise with the IT team on identifying, implementing, integrating, and optimizing applications and tools, and building internal tools and automation capabilities

• Promote the Legal team’s professional development and brand, including maintaining compliance with State Bar requirements and managing CLE requirements, and developing and managing processes for Legal team members and managers

• Develop and support programs that promote collaboration and knowledge sharing across the team (e.g. centralized resources, processes, memos, and other learnings)

• Help maintain compliance with state and federal lobbyist requirements and reporting

• Develop resources and tools for the business to self-serve legal issues, and training resources for the Legal team to use with business partners

• Build strong relationships within the Legal team, and other cross-functional stakeholders including Finance, IT, Infosec, People, and other operational teams

• Assist Legal management team in prioritizing and allocating resources appropriately

• Drive other operational efficiencies to increase productivity and contain costs

You have:

• Minimum 5 years of relevant experience in Legal Ops, preferably building or managing legal operational programs, projects, and processes

• Ability to think strategically while managing the details, and to make clear recommendations

• Proven negotiation skills, and are comfortable dealing with all levels of our organization

• Strong organizational, project management, and execution skills

• Proactive approach to recognizing needs, anticipating issues, and solving problems

• Ability to balance and prioritize multiple time-sensitive tasks, and manage competing priorities effectively and independently, including driving results and delivering to deadlines and budgets

• Ability to work effectively and collaboratively within a growing legal team and cross-functionally

• Strong interpersonal skills, team-oriented attitude, and superior attention to detail

• Technology-savvy skills, and are proficient in all Google applications; an understanding of law firm billing, pricing and compensation practices is a plus

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.