A/V Support Technician

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

You’re a skilled individual motivated to work on a world-class IT team, handling general day-to-day A/V maintenance and build. You love technology, seamless integration, and have an attention to detail that annoys your co-workers. We’ve been looking for you. Join as an A/V Support Technician and help build, install and maintain corporate A/V systems at Square. We’ve got forward looking standards to support and need the right person with the right attention to detail to help maintain and build them.

Qualifications

You will:

  • Maintain A/V systems installed in conference rooms, training spaces and all-hands spaces.
  • Provide Tier-1 support for training room and conference room systems, including urgent requests for help.
  • Give one-on-one and just-in-time training to fellow Squares and guest presenters on how to use A/V systems.
  • Support event recording and broadcasting/live-streamining.
  • Help create training guides and documentation.
  • Help install A/V systems by working closely with other A/V staff and outside vendors.
  • Have (or can easily get) a passport; travel will totally be required.
  • Occasionally support special events during evenings and weekends.
  • Maintain inventory of A/V equipment and supplies.

You have:

  • Experience in Mac-heavy environments with a working knowledge of both Apple and Windows hardware and software.
  • Experience with Google Apps.
  • The ability to communicate clearly in written and spoken word with a diverse population.
  • People skills and the ability to communicate technical concepts in user-friendly language.
  • People skills.
  • A highly self-motivated, self-directed attitude.
  • The ability to work in a team-oriented, collaborative environment.
  • Get your hands dirty. We're a scrappy team. You're helping define a scrappy sub-team. Be scrappy.
  • Lift, carry, or otherwise move equipment up to 50 pounds; climb ladders up to 12 feet, use hand tools and work in tight spaces.

Even better:

  • Basic networking knowledge.
  • Ability to read and understand architectural/technical drawings and schematics.
  • Experience with Crestron, live production A/V, Wirecast, live audio.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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