Business Operations and Strategy Manager, New Markets

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is growing its global footprint and is looking to expand its international presence. Square has operations in the US, Canada, Japan and Australia and is continuing to invest in new markets strategy. This role will play a key role in the design of Square market entry and growth strategy. The position reports to Square’s Head of New Markets.

The successful candidate will possess strong analytical and problem-solving skills, a strategic mindset, and will demonstrate an aptitude for turning data into actions that drive growth. This person will have experience in management and consulting.

You will:

  • Help define new strategies and structure complex and ambiguous business issues to push our international growth.
  • Develop compelling insights and go-to-market strategy around areas like partnerships, distribution, and pricing to inform our international roadmap and enable Square to scale faster when launching a market.
  • Develop market requirements for future country launches.
  • Drive cross-functional efforts to improve our operations in market or coordinate international projects with Payments, Creative, Product, Legal, Support, and Risk teams.
  • Create clear, simple and persuasive internal and external communications to influence senior-level executives.
  • Build analytics and reports to identify business improvements, understand merchant preferences, or automate operations.

Qualifications

You have:

  • 5+ years of professional experience including 3-4 years in strategy consulting firms with experience in financial services, payments or business operations in tech.
  • Reputation of getting things done, resourceful and creative.
  • Appetite for solving complex and ambiguous problems with a bias for action.
  • Results-oriented approach, with an inherent ability to translate innovative and complex strategies into an executable plan.
  • An ability to develop compelling, synthesized recommendations and communicate it at an executive level to lead decision-making.
  • Relationship-building skills coupled with the ability to develop consensus; highly comfortable navigating through a wide range of situations in a fast-pace environment. 
  • Ability to lead and motivate cross-functional teams and interact at all levels
  • Proficiency with SQL highly desired
  • Additional language and international experience a strong plus

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Privacy Policy