IT Support Specialist

  • Full-time

Company Description

We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

Job Description

We’re looking for an IT Support Specialist to join our IT team. This is a great opportunity to grow with the company, learning more every day into a fantastic OS X Sys Admin.

You will:

  • Image computers 
  • Create accounts for new hires
  • Field user problems
  • Migrate users to new machines
  • Deploy software 
  • Help with A/V set up for internal communication events
  • Assist with automation

Qualifications

You have:

  • Strong OS X and Mac HW troubleshooting experience
  • OS X end user support experience
  • Liveops administration experience
  • Good problem solving skills
  • Basic networking skills - understanding of protocols, WiFi, GigE, switches, etc.
  • Ability to lift 50+ lbs computer equipment and hardware as needed (Mac Towers aren't light!)

Even better:

  • OS X imaging experience (DeployStudio, Casper)
  • Previous work experience in a start-up environment
  • Command line Unix experience
  • Other Unix/Linux experience (Shell scripting)
  • Experience with Munki
  • Being a serious A/V person will help in many ways

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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