Benefits Manager

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a Benefits Manager who is a go-getter, positive, and able to learn and adapt in a fast-paced environment within a growing company. The Benefits Manager is a business partner to internal and external stakeholders, and partners cross-functionally with the wider People team such as HR business partners, Compensation, People Tech, Analytics, Programs, Talent, and Global Mobility.

The Benefits Manager will support over 1700 employees (and growing!) across the United States in partnership with our Global Benefits Lead. You will have opportunities to develop and expand global programs as Square continues to move into international markets.

Our ideal candidate thrives in an “all hands on deck” environment, is able to wear multiple hats, and enjoys interacting with people. S/he is organized, detail-orientated, and knows when to be flexible.


Strategic Responsibilities

  • Benefits program and vendor negotiation / renewal process planning

  • Review of all program contracts

  • Development, implementation, and management of benefit programs

  • Design and manage Open Enrollment process

  • Stay current on new / innovative practices and trends in employee benefits and wellness, specifically in the high tech industry

  • Conduct plan analysis and contribute to strategy, design, benchmarking and reporting of benefit programs

  • Contribute to other special benefits projects, both domestic and international, as required

Operational/Administrative Responsibilities

  • Management and administration of all benefits plans

  • Management of COBRA process

  • Support invoicing reviews and billing accuracy

  • Support administrators to ensure benefits payroll accuracy

  • Oversee benefits processing for new hire and qualified life events

  • Process and audit vendor invoices

  • Ensure company compliance with federal, state, and local laws, including required notice distribution, non-discrimination testing, audits of benefits plans & deductions, HCSO compliance, and ensuring reporting requirements are met in a timely manner

Qualifications

  • Bachelor’s degree

  • Minimum of 3-4 years work experience in U.S benefits

  • Strong knowledge of HR processes, U.S benefits, compliance, and integrated payroll processes

  • Experience using HRIS system(s) - Workday a plus

  • Excellent oral, communication, and problem solving skills, and ability to quickly resolve issues

  • Self-motivated, positive attitude, high-energy individual who is able to balance multiple projects and priorities

  • Ability to work both independently and collaboratively toward mutual objectives and to influence cross-functional teams

  • Strong analytical skills

  • Attention to detail

  • Excellent organizational and time management skills

  • Ability to demonstrate complete discretion and confidentiality

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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