Manager, Outbound Sales Development

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Business Development Reps at Square are strictly outbound sales targeting upmarket merchants across multiple verticals. The BDR team has three mandates within the Sales org:

  1. Move Square upmarket by targeting $1M+ opportunities for AEs to work and close

  2. Add predictable and scalable profit pipeline

  3. Hire, train, retain, and promote the future AEs for Square

These two objectives are crucial in scaling the sales organization and providing a predictable revenue and profit stream. You will measure BDR performance by profit pipeline sourced & closed, monitor & coach daily activity inputs such as calls & emails, and work with Sales leadership to ensure upmarket profitable BDR opportunities are closing.

You will:

  • Manage a team of Core and Strategic BDRs in New York

  • Provide day to day coaching & professional development, including weekly 1:1 meetings, weekly shadow sessions, and routine co-selling

  • Understand the nuances between Core and Strategic ideal customer profile and strategize accordingly on Core and Strat phone/email correspondences

  • Continue to grow the team through recruiting, onboarding, and training new BDRs

  • Drive strategic initiatives across BDR to increase profit contribution

  • Lead the BDR charge at Square for Core Sales and optimize the program across all our KPIs and ROI

  • Track and communicate weekly goals to team to drive consistent performance week over week

  • Become an integral part of Sales Leadership at Square


Qualifications

You have:

  • 12+ months of experience in a sales closing role

  • Strong and demonstrated background in outbound sales, specifically 20%+ of last 3 months of profit credit from outbound opportunities

  • A track record of problem-solving and fearless with trying new ideas and concepts

  • Undeniable passion for Square & Square Sales specifically

  • Ability, knowledge, and hunger to step in as player-coach on a daily basis that includes tactical management of reps, outbound calls & shadows, and superior knowledge in SFDC operations

  • Background of hiring, training, and enabling reps for success

  • Impeccable organizational and time management skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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