Facilities Operations Coordinator

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a Facilities Operations Coordinator to help support our San Francisco headquarters and all offices globally. You will be responsible for managing a variety of vendors and services, ensuring our day to day facility operations run smoothly, and leading small to medium facilities improvements and refresh projects. You’re a self-starter, a cool-under-pressure problem-solver and never hesitate to roll up your sleeves to get the job done.

Beyond the tactical facilities components of this job, you also have a special eye for detail and a knack for creative problem solving. You take pride in making our space both beautiful and functional, and know how important even the tiniest details are to making a space great.

Qualifications

You Will:

  • Lead facilities refurbishment and improvement projects locally as well as partner with office managers globally to execute work

  • Develop, execute, and document preventative maintenance processes across all Square offices

  • Recommend process improvements to drive scalability and cost reduction in a quickly growing organization

  • Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner

  • Occasionally be on-call for weekend/evening/morning facilities projects and emergencies

  • Maintain detailed knowledge of Square operations, equipment, furniture, rules and regs, and work order processes

  • Develop ongoing relationships with building management, building engineers and service providers (ranging from General Contractors to Furniture vendors to Pest Control)

  • Develop and leverage positive working relationships with cross-functional teams

  • Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner

  • Manage various other office vendors as necessary

  • Cross-train in all avenues of Office Experience team work (including Logistics and Purchasing, Events and Programs, etc.) and be prepared to cover responsibilities during team vacations

You Have:

  • 2-5 years experience in facilities operations or similar field

  • Proven project management experience and prioritization skills

  • Great vendor management skills

  • Experience using facilities ticketing tools

  • An appreciation for order with a healthy dose of flexibility

  • Excellent independent decision making skills and obsessive attention to detail

  • Excellent customer service

  • Can-do attitude and the ability to solve a wide variety of problems creatively and quickly

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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