Business Intelligence Analyst - People

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square’s People Analytics team uses data-driven insights to understand and improve complex internal people processes like interviewing, hiring, compensation, employee retention, manager effectiveness, and diversity & inclusion.

As a Business Intelligence Analyst, you will be responsible for partnering with the People Analytics team to architect and develop data models and ETLs that power accurate, fast, and thorough analyses. You will play an integral part in enabling the People team to take data-driven decision making to the next level.

You will:

  • Partner with Square’s People team to identify, prioritize, and answer the most important people questions where analytics has a material business impact
  • Work closely with the data platform engineering team on designing and developing robust data structures and reliable data pipelines
  • Create data models, architect and maintain optimized ETLs, and design validation scripts
  • Troubleshoot external vendor data quality issues, working with third-party engineers to resolve
  • Build self-service data tools and visualizations that enable insights while preserving the confidentiality of sensitive HR data
  • Be the ambassador between the People team and Square’s data infrastructure: evangelize data best practices, act as an advocate of data driven culture, and represent the People team’s voice in data infrastructure planning discussions

Qualifications

  • 4+ years working in a successful business intelligence team
  • Strong business intuition and ability to understand complex business systems; knowledge of recruiting / HR is a plus
  • Expert knowledge in data modeling concepts and implementation
  • Strong technical accomplishments in SQL, ETLs, and data analysis skills
  • MySQL, Hadoop/HIVE, Vertica and/or Redshift data handling experience
  • Expertise in visualization technologies such as Tableau and Looker
  • A natural curiosity about people-related questions and challenges

Even Better:

  • Experience with Linux/OSX command line and version control software (git)
  • Experience with Python or Ruby
  • Familiarity with Airflow
  • Experience with Workday integration

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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