We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

We are looking for a talented Business Operations Manager to join our Hardware Operations team. The individual should be experienced in managing commercial relationships with contract manufacturers (ODM/OEM) for hardware products. The individual will be responsible for establishing hardware business partnerships, managing costs, negotiating contracts, and resolving all commercial related issues.

You will:

• Develop and execute ODM/OEM and contract manufacturing strategies for all hardware products

• Establish a partnership selection criteria and execute the process of evaluating and on-boarding new manufacturing partners

• Negotiate and execute master contracts and Statements of Work with vendors

• Collaborate with internal Accounting and Finance & Strategy teams to own the end-to-end cost management solution for Hardware

• Lead and conduct Quarterly Business Review with key partners to evaluate on-going performance across engineering development, operational excellence, and cost competitiveness

• Travel internationally ~20%

You have:

• A demonstrated ability to articulate complex manufacturing & supply chain concepts to business & engineering stakeholders

• Strong communication and leadership skills

• Acute attention to detail and are results-oriented

• Strong Excel and Keynote/PowerPoint skills

Products we work on:

• Square Card Reader

• Square Stand

• Square NFC Reader

• ...Many more to come

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.