We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

The growing Sales Development org is looking to bring on a rockstar inbound SDR manager to manage the performance of the top of the funnel. The inbound SDR team consists of contractors and full time employees in SF, STL, and NYC. This role is integral for the performance of the sales team and is closely partnered with Marketing.

Sales Development Reps at Square are an inbound demand generation lead qualifying team. This group is a highly operational team that has the ability to quickly qualify sales opportunities and decrease the sales deal cycle. This team has three mandates for the sales team:

1. Move Square upmarket by sifting out smaller opportunities by providing an exceptional experience for these sellers

2. Serve as a brand ambassador sales Square and provide a world class experience as the first point of contact for prospective sellers

3. Hire, train, retain, and promote the future BDRs & AEs for Square

These three objectives are crucial in scaling the sales organization and providing a predictable revenue and profit stream. You will measure SSDR performance by inbound conversion and win rates, monitor & coach daily activity inputs such as calls & emails, and work with Sales leadership to ensure capacity models.

You will:

• Manage a growing team of inbound lead qualification reps in SF, STL, and NYC

• Provide day to day coaching & professional development, including weekly 1:1 meetings, weekly shadow sessions, and routine co-selling

• Understand the nuances between Core and Strategic ideal customer profile and strategize accordingly on Core and Strat phone / email correspondences

• Continue to grow the team through recruiting, onboarding, and training new SDRs

• Drive strategic initiatives across sales & marketing to test new initiatives and drive more inbound interest for Square

• Track and communicate weekly goals to team to drive consistent performance week over week

• Become an integral part of Sales Leadership at Square

You have:

• 2-4 years of documented sales success in an individual contributor and management role, including 12+ months of 100%+ performance

• Experience in a high transaction software application sales, financial services sales, or a marketing related function

• A track record of problem solving and fearless with trying new ideas and concepts

• Undeniable passion for Square & Square Sales specifically

• Ability, knowledge, and hunger to step in as player coach on a daily basis that includes tactical management of reps and superior knowledge in SFDC operations

• Background of hiring, training, and enabling reps for success

• Impeccable organizational and time management skills

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.