Solutions Consultant

  • London, United Kingdom
  • Full-time

Company Description

We started with a simple idea—that everyone should be able to accept credit and debit cards—and we’ve been rethinking buying and selling ever since. Square currently operates in 5 markets globally and this role is based in our London office.

Job Description

Square is looking for a dynamic Solution Consultant who will work closely with our Sales and Partnership teams, pitching Square’s technology to prospective merchants and partners combining deep product expertise with ability to problem solve. This is a highly cross-functional role where you will act as the UK ‘product specialist’ and be a liaison between product, logistics, support and engineering teams,

You will:

  • Provide technical consulting and propose feasible solutions

  • Solve merchant business issues with Square technology, brainstorming with the Sales & Partnerships teams on technical propositions to enhance Square’s offering

  • Design and support integrations for premier merchants and partners using Square’s platform APIs

  • Be the go-to expert for UK sales and partnerships team on what is technically possible with Square

  • Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed

  • Work closely with product teams to drive action and development on a regular cadence to improve the customer experience in the UK

  • Project-manage product/feature launches from concept through pilots to commercialisation

Qualifications

You have:

  • B.S. in Computer Science or related engineering field, or equivalent practical experience

  • 5 years of experience in technical sales, as a solutions consultant or a sales engineer

  • Excellent communication skills with ability to articulate complex concepts in a clear and concise manner

  • Experience leading implementation projects

  • Technical background in Web technologies such as HTTP, HTML, XML, and experience with web services

  • Strong natural desire to expand industry knowledge

  • Excellent analytical and problem-solving skills

  • Solid project- and product-management skills, with demonstrated experience delivering on a deadline

  • Experience working with product managers, engineers, and customers

Even Better:

  • Working knowledge of relational database administration (MySQL)

  • Ability to speak directly to technical teams, with experience adapting communications to the technical level of the audience and presenting technical materials to large groups

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.