We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

In Risk Operations at Square, you'll design, build, and operationalize systems and processes to root out fraudulent and other high-risk activity across the Square platform of products. We are looking for a Risk Business Analyst to join our ever-evolving Risk Business Operations team, which is directly responsible for the most complex process and analytical work.

The Business Operations Analyst will support and service analytical requests from the broader Risk Operations organization and key cross functional partners (ie product/country leads, data science, engineering, etc). This includes owning, building, and maintaining dashboards and reports that are vital to the leaders throughout the business. You will partner with business leads to identify, create, and improve KPIs that help gauge performance and guide business strategy.

Analysts will also monitor and report on key Risk trends across markets, products, and risk types to ensure Square continues to grow profitably and sustainably.

Through this work, analysts will gain an in-depth understanding of how the organization functions and the underlying data that drives it. The ideal candidate has experience with operational projects and possesses strong analytical and communication skills. This role will require a bias toward taking action in a fast-paced environment.

You will:

• Work on ad-hoc analytical projects which will guide solutions to operations problems and influence product roadmaps

• Diagnose problems and develop compelling, data-driven recommendations

• Articulate analyses and findings in comprehensive reports and communications

• Manage the development, reporting, and visualization of key performance indicators for the entire Risk organization

• Learn, grow, and develop advanced analytical skills

• Build an in-depth understanding of the dynamic payments risk landscape

You have:

• A BS/BA in Statistics, Math, Engineering, Computer Science, Economics, Business, or a related technical field

• 2-4 years of relevant experience (or masters & 1-2 years)

• Strong analytical skills and problem solving ability

• Advanced proficiency in SQL

• The ability to answer unstructured business questions and work independently to drive projects and analytical tasks to conclusion

• A strong passion for Square’s mission

Even better:

• Knowledge of statistics and machine learning

• Experience with data visualization (e.g. Tableau, Looker)

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.