Software Engineer, CRM (Android)

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Customer Engagement team’s mission is to help merchants grow their business by giving them tools to know, support, engage, and acquire their customers. Our product suite includes CRM, omni-channel marketing (e.g. email, social, advertising), feedback and messaging, loyalty and rewards. Square offers a seamless and simple solution that saves merchants time and eliminates the uncertainty and stress of marketing their business.

You Will:

  • Work in world-class Android codebases
  • Work closely with product management, design and internal teams to understand needs and develop solutions to improving operations and end-user experience
  • Be responsible for the entirety of your features including client structure, server interactions, API design, implementation and automated testing
  • Own and drive improvements on app architecture
  • Improve developer experience for their teammates and others
  • Visit merchants to see the product(s) in action
  • Give opportunities to stretch yourself by learning new technologies

Qualifications

You have:

  • Knowledge of CS fundamentals and code organization
  • A consistent track record of shipping quality software that positively impacts your end customer
  • 5+ years of software development experience or equivalent
  • 2+ year of experience developing apps for Android
  • A bachelor’s degree in Computer Science or similar experience
  • A strong sense of customer empathy and desire to influence the product direction
  • Critical thinking, problem solving and analytical skills


Technologies we use and teach:

  • Ember.js, ES6, Sass
  • Ruby / Rails, Protocol Buffers, Go, Java
  • Android, iOS/Cocoa
  • MySQL

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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