Localization Technical Project Manager

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Localization team is responsible for bringing Square products and services to the world. Our goal is to continue building upon the US success by delivering innovative, simple, and unique experiences to our customers around the globe. We are looking for a highly motivated and technically skilled localization Project Manager to join our fun, fast-paced team. Come help us shape and deliver Square product and marketing messages for our international markets! 

In this role, you will be responsible for scheduling localization tasks, coordinating with remote vendors, communicating with stakeholders, and ultimately delivering an awesome experience for our global users.

Responsibilities

  • Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to ensure localization requirements are implemented and localization processes are well understood

  • Schedule, manage, coordinate, track, and troubleshoot localization projects and tasks for multiple locales/languages

  • Manage several external linguists and LSPs to tailor efficient localization processes including translation, localization, and LQA tasks

  • Design and implement efficient, sustainable, and robust localization project framework

  • Manage sets of linguistic resources: translation memories, term databases

  • Evangelize international and localization best practices

Qualifications

  • 2+ years of experience in localization project management including vendor management

  • Passionate about globalizing software and hardware

  • Outstanding organizational skills: ability to handle multiple projects for multiple locales simultaneously

  • Ability to identify requirements and prioritize key deliverables

  • Experience with CAT tools, LQA tools, and machine translation post-editing tasks

  • Experience with standard project management methodologies and tools

  • Experience with content and translation management systems

  • Excellent team player in a fast-paced, multi-cultural team


Preferred qualifications

  • Non-English language proficiency is a plus

  • Experience with collecting and analyzing localization data

  • Excellent communication skills with technical and non technical stakeholders

  • Proven problem solving skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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