Head of ERP Systems

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As the Head of ERP Systems, you will be responsible for managing a high performing team focused on developing and managing key financial systems across finance and supply chain. At Square, our ERP system is tightly integrated with our payments platform providing a unique opportunity to innovate ERP design and scalability.

You will:

  • Work with teams, peers and business partners to define, develop, prioritize, and implement strategic plans, initiatives, and/or solutions.

  • Partner with stakeholders in our Accounting, fulfillment and supply chain departments to create and maintain a roadmap and project schedule, and deliver regular updates to stakeholders

  • Serve as business relationship manager and a trusted advisor to business partners across various departments and functions

  • Align business goals with applications roadmaps and priorities

  • Manage the Oracle Cloud Migration Initiative and develop the new integration framework and architecture for Oracle Cloud.

  • Agree on acceptable SLA’s with the business stakeholders, monitoring and reporting on those service levels, and escalating when service levels are not met

  • Perform administrative and management tasks necessary to maintain application operation, develop reports, and maintain system security and performance

  • Manage the team of business systems analysts and developers including full-time personnel and third-party contractors working remotely.

  • Implement best practices and standards for new system rollouts

  • Work with internal and external auditors , manage IT General Controls and review them quarterly.

Qualifications

  • 7+ years experience in a hands-on role supporting Oracle Financials and be able to drill down to the details is required.

  • Experience in managing Oracle R12 environment

  • Strong understanding of Finance and Supply Chain business processes and systems

  • Strong acumen of financial systems architecture, requirements, testing and implementation

  • Excellent project management skills and ability, especially cross functional

  • Proven experience leading an applications or business systems team

  • Proven ability to lead cross-functional projects and interact at all levels

  • Excellent written and verbal communications skills

  • Impeccable customer service and interpersonal skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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