Compliance Operations Analyst

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

We started with a simple idea—that everyone should be able to accept credit cards—and we've been rethinking buying and selling ever since. Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard and building a team to make commerce easy for everyone.

The mission of the Compliance regulatory program and operations team at Square is to perform the day-to-day operational tasks associated with meeting internal standards and regulatory requirements. We actively monitor for potential money laundering, fraud, and other suspicious activity. Square is looking for a Compliance Operations Analyst to help conduct investigations, analyze transaction activity and trends, and write/review Suspicious Activity Reports (SARs).

You will:

  • Monitor and act upon compliance-related alerts and referrals

  • Investigate and document incidents of potential money laundering, fraud, or terrorist financing

  • Write and review Suspicious Activity Reports with minimal supervision

  • Verify merchant information and conduct due diligence reviews as part of Square's Know Your Customer (KYC) policy

  • Work cross-functionally with Support, Risk, and other operations teams within Square

Qualifications

You have:

  • Strong investigative skills, including familiarity with public record research and database tools

  • Demonstrated transaction analysis skills that apply across numerous financial products and services in complex scenarios

  • Familiarity with relevant BSA/AML laws and regulations as well as industry best practices

  • Excellent verbal and written communication skills

  • An ability to self-manage time sensitive directives and work with team members of all levels

  • An ability to work in a fast-paced and dynamic environment

  • 2+ years experience in BSA/AML or Fraud related work, preferably in the payments space is preferred

  • BA/BS degree or equivalent practical experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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