We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

The Hardware Operations team at Square is responsible for the manufacturing, procurement, and supply chain management of all products available to customers globally.

As a Supply Chain Program Manager, you will develop, drive and execute supply chain transformation and improvement projects. Square is looking for a Program Manager with functional and operational experience in the Supply Chain Management and Operations domains who can understand, analyze and define business requirements to build end-to-end processes and systems for sustaining and NPI operations and international expansion.  This individual must be able to use a hands-on, cross-functional  approach to identify pain points and drive improvements.  Must have the passion, business acumen and experience to recommend designs and process flows with the objective to scale the business with best-in-class supply chain processes and efficiencies.

You Will:

• Develop scalable business process to drive better decisions in supply chain management, such as cost management, performance metrics, supplier selection, etc.

• Design processes for end-to-end cost management

• Design and implement returns management processes across all products
  

• Interface with cross-functional stakeholders, such as Engineering, Finance, Legal, Business and Factory Operations, Planning and Logistics, to understand the business objectives, identify the gaps in current process and drive solutions

• Work with the Business Operations, Factory, Logistics team to help develop our International Supply Chain Strategy

• Define key supplier performance metrics, develop data collection and reporting process, analyze the data and drive improvement actions

• Develop quarter business review template with cross-functional stakeholders

• Analyze cost and spending data and collaborate with Finance team for comprehensive reporting on risk and opportunity

• Execute on strategies driven by cost analysis, resource planning, and operational capacity

• Design supply chain strategies to maximize switching specific fulfillment goals throughout the lifecycle of the product

You Have:

• BS/MS in Business, Engineering, Supply Chain or related discipline, MBA preferred

• Project management experience

• Creativity in developing actionable analysis and recommendations

• Comfortable working across multiple disciplines and departments

• Ability to succeed in a fast paced, collaborative, start­up environment

• Excellent computer skills using Microsoft Office suite

• Ability to query in mySql, Hive, or Vertica a plus

• Previous experience and track record in building and managing complex international supply chains

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.