Communications Senior Associate, Financial Products

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our communications team is made up of tough, quick-witted, entrepreneurial, and intellectually-curious people. We communicate to the world Square’s mission to empower businesses and individuals with beautifully simple tools that give them an advantage where they previously and unfairly had none. We are looking for a Senior Associate to support and manage communications efforts across our growing portfolio of financial services for businesses and individuals.

You will:

  • Manage and support communications efforts for Square’s growing portfolio of financial services for businesses and individuals, including Cash App, Square Capital, and Square Payroll.

  • Create and lead a wide range of proactive product communications initiatives that build awareness of our financial products, showcase our customers, and highlight our technology.

  • Oversee major launches and announcements, working closely with senior leadership and teams across Square, including product, engineering, marketing, business, sales, and customer support.

  • Develop written materials, including company messaging and statements, communications plans, press releases, blog posts, FAQs, and other collateral.

  • Pitch and work with reporters covering a wide range of beats, from local market personal finance to consumer tech to national business.

Qualifications

  • Bachelor’s degree

  • 3-5 years relevant work experience at either a PR agency or on an in-house communications team

  • Experience pitching regional, consumer, business, and vertical publications; financial and/or technology communications experience a plus

  • An understanding of the bigger-picture and a knack for advancing company narratives in the down-cycles between launches

  • Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders

  • Strong and prolific writing and editing skills

  • Skills in planning, organizing, prioritizing and executing simultaneous projects and activities

  • Experience working cross-functionally with senior leadership and teams across an organization, including product, engineering, marketing, business, sales, and customer support

  • A self-starter attitude: you instinctively and consistently create personal and professional stretch goals and meet them

  • Curiosity, creative thinking, and a sense of humor

  • An appreciation of the Oxford comma

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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