Cash App Operations Analyst

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As Square Cash expands to meet the needs of a broader base of consumers, we’re focused on going deep to rethink every single element of the consumer card experience. The Cash Card is the first step in that evolution. The Cash Card is a debit card that Square Cash customers can use to spend their balances.  You will own the analysis and forecasting of card production and influence the management of our card production and fulfillment partners.  At the front lines, you’ll analyze how we can produce and deliver unique, custom cards into the hands of our high growth, Square Cash customer base while informing how we scale an increasingly complex operation.  Your effort will not only inform but also provide actionable insights to improve our card production operation.

You will:

  • Interact with card manufacturers, fulfillment partners and suppliers that touch the end to end, card production process  
  • Coordinate with Cash team to manage forecasting for the card and inventory levels for all associated components
  • Distill data using SQL and create analyses that facilitate clear and timely decision making, especially for informing and guiding decisions about the card program
  • Analyze, forecast, and build reporting for key performance metrics
  • Partner with key stakeholders on Operations, Product, Finance and Design to influence product work
  • Implement analyses and processes that help surface when vendors and partners are non performant, and reveals when anything goes wrong
  • Design and implement data structures and analyses that drive actionable insights for card production
  • Effectively present and communicate analysis to the business in order to drive business decisions

Qualifications

  • A Bachelor’s Degree in Finance, Business, Economics, Computer Science, Statistics, or other relevant field
  • 4+ years of relevant industry experience with financial modeling (e.g. investment banking, private equity, corporate finance, consulting)
  • An operational mindset with a willingness to dive into details, identify patterns with data and question how/why things are done with a friendly curiosity
  • Excellent proficiency in Excel (you should be prepared for a case study)
  • Experience using relational databases to query data (e.g. SQL) and ETL
  • Excellent analytical skills and problem solving ability; the ability to answer unstructured business questions and work independently to drive projects to conclusion
  • Intellectual curiosity
  • Excellent verbal and written communication skills
  • Consistent track record of success and career progression
  • Exceptional judgement and maturity, including an ability to execute independently and work with team members of all levels
  • Basic understanding of the payments industry and a commitment to Square’s mission


Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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