We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

We’re looking for an Office Coordinator to support our quickly growing St. Louis team over multiple locations. This person will be responsible for coordinating office operations, including managing a variety of vendors and services and ensuring our day to day office experience run smoothly and efficiently. This person will thrive in a fast-paced environment and love working with a variety of individuals on a cross-functional team. They’ll also play a critical role in bringing our culture, products, and sellers to life in our office space every single day.  

Our ideal candidate is a creative problem solver with high attention to detail, excellent communication skills, and a proactive approach to tackling issues. Most importantly, the right person for this role is someone with strong prioritization skills, navigate ambiguity, and is ready and willing to roll up their sleeves to do what’s needed to get the job done.

This team member is expected to train in all areas of Office work, support core operational duties (such as Shipping and Receiving, vendor management, daily walkthroughs, office hours), and support projects including events, facilities operations, work order tickets and more. In addition, this role will support cross-functional projects and collaborate with a wide body of people from vendors to team leads on a regular basis. Flexible hours may be required, with core work largely during regular business hours.

Focus Area Responsibilities

• Manage multiple vendor accounts and oversee program efficiencies, quality, and cost-effectiveness of each vendor’s services.

• Provide timely updates and feedback on assigned project and/or program initiatives.  

• Coordinate inter-office moves. Facilitate new hire seat assignments and departure desk cleanup(s).

• Maintain office function and aesthetic including furniture, decor and office signage.

• Manage maintenance and repairs as needed.

• Provide a warm and positive experience for our employees, candidates, and guests.

• Support seller experience programs by developing relationships with Square sellers in our community.

• Contribute to local Office Experience Newsletter and office-wide communications.

• Work cross-functionally with our Trust & Safety, AV, and IT Teams.

• Develop partnerships with peers and other cross-functional teams in efforts to align operations for an enhanced employee experience.

Requirements

• Proven strong vendor management skills.

• Honest and excellent communication skills both written and verbal.

• Excellent customer service skills (you work with your customers – our employees – every day!).

• Ability to support and operate onsite events, manage company collateral.

• Impeccable attention to detail and strong organizational skills.

• Resilience and determination to manage projects to completion.

• Ability to multitask; you thrive in a fast-paced environment, are calm under pressure, and can manage multiple competing priorities.

• Computer skills: strong familiarity with Apple software and hardware, google docs, and google calendar.

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.