We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

As the Global Physical Security Systems Technology Manager you’ll be responsible for coordinating, commissioning, and providing ongoing support for Square’s enterprise access control system, video management system, and method of operation standards for integration into Square’s Global Security Operations Center (GSOC). You will lead a team that works with IT, Facilities, Real Estate, and Security Operations to manage growth and scale our systems to protect our people and offices. This role also helps to develop and coordinate standards for the administration and ongoing operations necessary to ensure a consistent, efficient, and connected security systems program. You should have had prior experience supervising others in a tenured position in a similar environment.

You will:

• Manage the installation, commissioning, and support of Square’s access control and video management systems, working with appropriate integrators throughout national and international regions where Square offices exist or are being developed

• Develop database management practices that insure reliability and accountability of system users, and manage access levels for appropriate user roles

• Develop an actively managed alarm response scheme for access control system and integrated video management that builds risk model on employee activity

• Integrate security systems into GSOC, develop method of operation and core functionality under the guidance of the Head of Trust and Safety

• Responsible for the development of security construction standards and accuracy of site drawings (as built) and security designs depicting appropriate security hardware and security controls for all offices globally

• Ensure operating procedures, processes and protocols are well documented

• Coordinate and work with security systems vendors and help develop performance and escalation protocols. Coordinate and administer vendor relations and contractual agreements for regional security-related programs

• Coordinate proactive and timely communications with regional Office Managers on issues impacting the enterprise security system and employee safety

• Coordinate timely communications to the Global Security Operations Center (GSOC) on potential security vulnerabilities. Communicate directly and immediately with the Head of Trust and Safety on matters of immediate concern to employee safety and property protection

• Coordinate and ensure that testing and quality assurance programs are administered appropriately and accurately

• Coordinate support for internal and external audits impacting environmental and physical security controls

You have:

• At least 5+ years of experience designing facility access control systems, with deployment experience internationally

• Expert level experience integrating access control corporate IT systems and networks with a heavy emphasis on user authentication strategy and OS security

• Solid understanding of the S2 platform and integration with third-party HRIS systems like Workday

• Experience with facilities design software including the ability to design security systems using common language when working with architects and building contractors

• Extreme organizational and time management skills, and an expert managing complex projects with multiple dependencies

• Demonstrated capacity to excel in people management

• Ability to effectively prioritize and advance a large number of projects simultaneously, often on tight deadlines

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.