Risk Analyst Intern

  • Intern

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

This 12-week internship will give you real world, hands on experience with the primary source of financial risk in payments processing, disputes and chargebacks. You’ll work within the Seller Risk team, which designs, builds, and operationalizes systems and processes to root out high-risk activity and respond to chargebacks across the Square platform of products. You’ll work side by side with various teams throughout Risk to test and pursue different avenues that help make Risk a competitive advantage for Square.

You will:

  • Work on redefining and improving the way that we challenge disputes and chargebacks at Square to drive meaningful change within our processes

  • Perform ad hoc data analysis and modeling to remove roadblocks and ensure operations and automation are running efficiently

  • Develop competitive analysis and recommendations for how to improve Square’s chargeback challenge efforts

  • Contribute to defining chargebacks best practices and develop effective challenge frameworks

  • Engage with a wide scope of cross-functional teams, including Risk Engineering and Data Science, to identify additional opportunities to improve our processes

Qualifications

You have/are:

  • Pursuing a Masters in Business Administration graduating in 2019

  • Creative in developing actionable analysis and recommendations

  • An independent thinker able to use quantitative analysis to develop insights

  • Prior work experience in payments, risk, chargebacks, consulting, or product management (preferred but not required)

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All your information will be kept confidential according to EEO guidelines.

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