We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Our Litigation and Investigations team aims to keep Square and its seller community safe from fraudsters and others who would abuse our platform.  As a Law Enforcement and Civil Process Analyst, you are a crucial member of our team, helping build strong connections to law enforcement and government agencies by ensuring compliance with legal process requests such as subpoenas and civil investigative demands (CIDs).

You will:

• Be the first point of contact to analyze the validity of incoming requests  

• Ensure that all valid requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and guidelines for protecting our sellers’ privacy

• Engage with law enforcement and coordinate response efforts both in writing and over the phone

• Innovate, document and implement policies and procedures that scale with the business

• Be a key support to your attorney and investigator teammates

• Work cross-functionally with various teams across Square, including Compliance, Legal, Trust and Safety and Infosec

• Maintain quality standards while handling large volumes of time-sensitive requests

• Be open to appear in Court, which may require occasional travel

You have:

• BA/BS degree or equivalent work experience

• Demonstrated ability to work cross-functionally with internal teams on process improvements

• Ability to remain highly organized when faced with contending priorities

• Ability to communicate effectively with outside entities

• Excellent organizational skills and attention to detail

• A track record of consistently going above and beyond what is expected

• A passion for Square and its customers

Even better:

• You are a self-starter and fast learner that can work independently while using impeccable judgment

• Familiarity with law enforcement and various forms of legal requests

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.