Restaurant Operations Associate

  • Full-time

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

Partnerships with exceptional restaurants are a core differentiator for Caviar. In this role as a Restaurant Operations Associate, you will be working closely with new restaurants to onboard them onto the Caviar platform. This includes managing their delivery menus, training their staff, answering their questions, and checking that we have all the information to launch them. In addition, you will be supporting existing Caviar restaurants with their questions and ensuring they have a glowing experience with Caviar. Throughout all of this, you will be collaborating with other teams across the company, including local markets, support, dispatch, and others.

Qualifications

  • You are fantastically structured and organized. You understand the value of planning ahead, using tools to keep big projects on track, and communicating clearly.
  • You are incredibly focused on details: typos, features, facts. Nothing escapes you and you pride yourself on your ability to spot errors before they become problems.
  • You are positive and proactive. Leave it to you and you’ll get the job done. You understand that a fast-moving startup is full of challenges, and you wouldn’t have it any other way.
  • You work independently and efficiently. You don’t rely on your manager to tell you everything that needs to get done, but you know when to ask for help. You know how to manage your own time.
  • You are a strong problem solver. Maybe you haven’t encountered this particular restaurant inquiry before, but you’ll figure out how to address it.
  • You are highly results-driven. You set high goals and do what it takes to meet and exceed expectations
  • You have at least 1 year of experience in sales, account management, partner management, support, or operations
  • You can work on a regular 9am-6pm schedule Monday thru Friday
  • Restaurant industry or hospitality experience is a plus
  • Salesforce, ServiceCloud, Google Apps experience is a plus

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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