Compliance Monitoring Analyst

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

This position is responsible for supporting and enhancing the Lending Compliance program by performing and managing the program’s compliance monitoring needs. These responsibilities include conducting monitoring testing tasks and enforcing the legal, regulatory and internal compliance requirements. The Compliance Monitoring Analyst also ensures compliance components are implemented to address functions performed by Square Capital, its vendors, and third parties. In addition, this position is responsible for staying up to date on applicable lending laws, regulations, regulatory guidance, and company policies and procedures.

You will:

  • Implement the compliance monitoring program

  • Monitor regulatory compliance on both a regular and periodic basis, identify gaps in controls, and propose and track remediations by partnering with business leads and stakeholders

  • Demonstrate appropriate interpersonal skills and strategies to establish collaborative working relationships within and outside of the team.

  • Prepare Board of Directors compliance reports by collecting, analyzing, and summarizing information and producing accurate and reliable information for decision making

  • Support partner relationships with other companies and financial institutions in lending marketing campaigns and complaint handling

  • Tackle decisions involving a wide variety of factors and data points without losing sight of the end goal or key issue

  • Coordinate with business units in the development and implementation of policies and procedures to minimize compliance risks and ensure that governance policies are being followed and updated as required

  • Support the business in investigating and remediating any potential compliance matters

  • Consult with corporate attorneys and others as necessary to address difficult legal compliance issues

  • Review communications, legal agreements, and advertising for lending products to validate compliance with applicable laws, regulations, policies, and other requirements

  • Maintain superior knowledge of lending compliance laws and regulations and proactively identify emerging compliance risks

  • Assist with other special projects as needed

Qualifications

You have:

  • 4-year undergraduate degree (minimum) Bachelor's Degree required

  • 3 years of experience required in consumer and/or commercial lending monitoring with a strong understanding of advertising requirements in electronic mediums and in the identification and handling of complaints.

  • Demonstrated abilities in development and implementation of new compliance policies, strategies, and work processes

  • Proven ability to understand legal and regulatory concepts and converting them into relevant, practical business requirements

  • Experience in managing multifaceted projects using strong organizational, interpersonal, and presentation skills

  • Excellent oral and written enterprise-wide communication with experience conveying complex legal and compliance matters

  • Strong ability to build relationships and establish trust and credibility with business leads, financial institution partners, and regulators through collaborative and independent initiatives

Even better:

  • Program development and/or implementation experience regarding Fair Lending, Credit Policy, Complaints, and Advertising

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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