Global Transportation Project Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

 The Logistics and Transportation Expert will have operational responsibility for all inbound and outbound freight moves for all Square regions. This position will be accountable for driving continuous improvements in cost, service and quality year over year.

The Logistics and Transportation Expert will be a key member of our Global Supply Chain team and will manage the logistics for mainly finished goods and some components. This will include working closely with planning and supply chain, the manufacturing locations, suppliers and our logistics providers.  This position is considered a growth role within the organization with potential for expanded leadership opportunities. They will be comfortable networking with internal and external stakeholders and partners. They should also be an excellent analyst and capable of taking complex data sets and distilling it into actionable information.

Key Responsibilities

  • Manage domestic and international logistics projects, including transportation mode selection, cost and service level optimization

  • Carrier performance management including reporting and review processes to improve quality of service, cost and delivery performance year over year

  • Budget annual spends, manage to monthly forecasts, report variances.

  • Develop annual freight productivity funnel, manage project execution, develop action plans to meet performance objectives

  • Monitor, manage, and communicate in real time all transportation issues through to final delivery/hand off point to stakeholders

  • Manage freight bill audit and pay processes

  • Work with suppliers and internal partners to optimize load utilization and mode selection.

  • Negotiate rates or services where needed or where established agreements do not exist

  • Document all network, standard operating procedures, and transportation supplier agreements



  • Bachelor’s degree required preferably in Operations Management or Supply Chain or related discipline.
  • 3-5 years of progressive experience in a freight and transportation with specific focus on logistics of domestic and international for all modes of transport.

  • Demonstrated success in managing Key Performance Indicators (KPIs)

  • Solid understanding of import/export and trade compliance laws

  • Strong analytical skill-set.

  • Excellent verbal and written communication, project management, and organization skills.

  • Strong financial and business acumen

  • Excellent intrapersonal / communication skills and ability to effectively manage internal and external business partners to drive successful outcome.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.