We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

The mission of the Compliance Quality Control team at Square is to provide timely and encouraging feedback on decision making; constructive observations; valuable insight into trends, processes, procedures and highlight opportunity for efficiency. The team achieves this by monitoring of the work produced by the Compliance Implementation Team to satisfy the company’s regulatory, payment network, and partnership requirements.  The program ensures consistent outcomes in decisions and supports regulatory and audit requirements.

You will:

• Sample a wide range of decisions arising from compliance-related alerts

• Recognize patterns, evaluate data and metrics to make constructive observations to enhance training, procedures and consistency in decision making

• Have, or be able to quickly develop, knowledge of the Compliance Implementation team workstreams in order to properly assess decisions made against procedures

• Develop and test new areas of sampling, then operationalize the process on a regular schedule

• Delivery regular feedback to individuals and their Leads

• Maintain strong records of all samples, metrics and feedback as part of the program

You have:

• Adept communication skills when delivering feedback to individuals

• An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results

• An ability to learn quickly, execute independently and work in a methodical yet dynamic manner

• Previous experience in a quality role is ideal, at minimum compliance, audit or legal work with a financial institution or payment-focused company preferred

• Passion for Square, and a strong interest in technology/knowledge of the industry

• An undergraduate degree

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.