Product Compliance Manager, Capital

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square’s rapidly growing financing platform, Square Capital, has revolutionized the way businesses and consumers obtain the funding needed to achieve their goals. Unlike traditional business financing products, Square Capital offers are extended to pre-qualified sellers with no application process, funds are deposited as soon as the next business day, and repayment happens as a fixed percentage of daily card sales. Since the product launched in 2014, Square Capital has extended more than $2.5 billion to over a hundred thousand sellers.

The Product Compliance team works cross-functionally to advise and support the launch and growth of Square products globally. Square is looking for a Product Compliance Manager to support Square Capital, our commercial and consumer lending programs, by implementing innovative risk-based solutions in areas related to regulatory, network, and partnership compliance. This position is responsible for ensuring the business is compliant with applicable laws, regulations, regulatory requirements and company policies and procedures, including but not limited to those related to BSA/OFAC compliance, Privacy rules, Fair Lending requirements, CAN-SPAM, UDAP, and FCRA.

You will:

  • Direct key components of various company initiatives by collaborating across teams (Product, Capital Operations, and Legal) to problem solve and ensure compliance requirements are met.

  • Maintain superior knowledge of lending compliance laws and regulations and proactively identify emerging compliance risks including laws affecting consumer and small business credit products

  • Articulate complex and nuanced compliance requirements into understandable concepts for all relevant internal and external stakeholders

  • Oversee the end-to-end implementation of each initiative by driving and documenting progress against roadmaps and project plans, including assisting with internal policies, designing operational program aspects, and participating in audits

  • Facilitate comprehensive solutions by maintaining a deep understanding of business systems and processes, both technical and operational


You have:

  • 5-8 years of experience in consumer and/or commercial lending

  • Product compliance experience - proven ability to understand legal and regulatory concepts and convert them into relevant, practical business requirements

  • Highly motivated, self-starter, able to prioritize and manage competing tasks with good judgment

  • Adaptability - manages competing demands and is able to deal with delays or unexpected events

  • Excellent oral and written communication

  • Strong ability to build relationships and establish trust and credibility with business leads, financial institution partners, and regulators through collaborative and independent initiatives

  • Experience in managing multifaceted projects using strong organizational, interpersonal and presentation skills


  • JD

  • Relevant certifications such as ACAMS or CRCM

  • Experience with SQL and Looker

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.