Seller Growth Representative

  • Tokyo, Japan
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square Japan is looking for Seller Growth Representative based in Tokyo, Japan. Your entrepreneurial spirit and passion for problem-solving will help our sellers to start, run and grow their business with Square. Your extraordinary communication skills help you connect with sellers  by email and phone - quickly establishing trust.
As a Seller Growth Representative, you will closely work with not only Seller Growth team but also Cross-functional team such as Marketing team and Customer Success team to magnify its value to our sellers.

You will:

  • Master the Square Platform product capabilities and value to drive sellers conversations across a range of company sizes

  • Build our business and relationship with prospects/sellers through emails and phone calls, even on-site communication

  • Manage daily operations in wide range of projects to help sellers to grow including Logistics, hardware support, document shipping and on-site support.

  • Create a great first impression to our prospects and inspire them to learn how Square can benefit their business

  • Be a on-the-job trainer to educate new members regarding Square products and business communications in emails and phone calls

Qualifications

You have:

  • A BA/BS degree or equivalent practical experience

  • 3 years of experience in Customer facing communication roles or similar role in the technology industry

  • Written and spoken fluency in English and native level of Japanese

  • Determination, positive attitude, and ability to self-motivate and strong decision making abilities

  • An assertive, resilient, persuasive personality and comfort operating in a fast-paced, dynamic environment

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.