Partnerships, Partner Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As a Partner Manager, you’ll represent Square’s brand and lead our relationships with key strategic partners to drive Square’s growth. We are focused on growing relationships with strategic and unique app marketplace partners to help grow Square’s business metrics and strengthen the Square brand. This role will allow you to drive partner relationships end-to-end, from initial scoping to launch, ongoing partner management, additional partnership opportunities, contract renegotiations and partner marketing. You will become an expert on how to grow our partnerships and build scale various partner programs.

This is a critical role on the Partnership Management team, and you will need to have a good mix of abilities that include: ability to understand a variety partnerships and their value propositions, strong communication skills to build and deepen partner relationships, an ability to work effectively cross-functionally with both internal and external teams, and a desire to drive for significant growth in our business.

You will:

  • Be responsible for all aspects of partner growth: prioritization of business, strategic and financial assessment, structuring and negotiation of new projects, and ongoing partner management

  • Conduct analysis on the state of partnerships and partner success

  • Maintain direct and active relationships with partners, including proactively resolving business and technical issues and serving as an internal advocate.

  • Communicate and collaborate with a broad range of internal stakeholders in Product, Engineering, Marketing, and Legal

  • Be accountable for success metrics and partner growth

  • Operate with little oversight, be an executor, and be able to drive excitement and growth across partners

  • Be a liaison between partners and internal Business Teams, Product Management, Engineering and Sales teams


You have:

  • Works Effectively with Senior Leaders: Can build relationships and deal comfortably with partner’s leadership. Can craft approaches that are perceived as positive and successful. Knows how to deliver to build credibility. Able to effectively negotiate contracts and can be nimble in approach.

  • Leading Change: Successful record of leading organizational change. Passion for helping partners and colleagues succeed.

  • An ability to be assertive, resilient and persuasive and to succeed in a collaborative, fast-paced environment.

  • An analytical and creative thinker with the ability to assess business opportunities.

  • Experience working with marketing, sales, account management, product and technical teams.

  • Ability to be coachable, interested in implementing feedback, and dedicated to improvement.

  • Able to drive and manage cross-functional initiatives at scale.

  • An ability to work autonomously with a high degree of motivation to go above and beyond the task at hand.

  • Consulting, banking or  analytical experience preferred.

  • 4+ years partnerships experience and/or business experience, preferably with a successful track record of managing business relationships and cross-functional projects.


Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.