Product Designer, Services

  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

From the beginning, it’s been part of our core business strategy that Product Design play a central role in our product development process, and that we employ design thinking to build easy-to-use tools that help our merchants better run their businesses. Designers at Square take projects from napkins sketches to final visual specifications, and we pride ourselves on rethinking established paradigms and redefining elegance in software. Our Invoices app started as a hackweek project that has grown to be a top-3 source of revenue for Square - billions and billions of dollars flow through this small, nimble area of the business. In this role, your work will span across all platforms (iOS, Android and Web) and you’ll have a lot of latitude to make an impact: both to the software we’re building, and to Square’s bottom line.

***For consideration, please submit a link to your portfolio***

Qualifications

You have:

  • A minimum of 5 years of relevant experience

  • Experience turning complex problems into simple and engaging customer experiences for the web, iPad, iPhone, and Android

  • Expertise in developing information architecture, interaction models, customer flows, schematics, and visual design for products and services

  • The ability to communicate interactions rapidly at varying levels of resolution

  • Demonstrated comfort with an iterative design process that includes accepting and acting on feedback and constructive criticism

  • Excellent collaboration skills

Even better:

  • Experience conducting customer research ranging from insight protocols to usability tests

  • Background developing interaction prototypes

  • Experience with motion design and related software

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

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