IT Support Specialist
- San Francisco, CA
We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.
Help Square revolutionize the way people make and accept payments. We’re looking for an IT Support Specialist to join our IT team. This is a great opportunity to work and grow with a fantastic company, learning more and more every day. We are predominantly OS X, with a growing Windows and Chrome OS environment, requiring a motivated self-starter who is eager to learn more.
Provide front-line support for Square employees
Migrate Squares to new machines
Help with A/V setup for internal events
Assist with desktop automation
OS X + Windows end user support experience
Fantastic bedside manner
Good problem solving
Have a basic understanding of connecting computers to networks
Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary
Powershell and Active Directory administration understanding
VOIP administration experience
Experience building Windows images
Previous work experience in a startup environment
Command-line Unix experience
Other Unix/Linux experience (Shell scripting)
Experience with Munki
Being a serious A/V person will help in many ways
A college degree is helpful, but actual industry experience and knowledge is key
At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.